Privacy Policy

Privacy Notice


Castlebridge Group Limited develops, owns and operates internationally branded hotels across Europe and the UK.
This privacy notice explains how we use any personal information we collect about you when you use this website.

What information do we collect about you?
Castlebridge Group Ltd collects your name and professional contact details.

Why do we need to collect and store your information?
In order for us to provide you information about our services, we need to collect personal data for correspondence purposes.

In terms of being contacted for marketing purposes Castlebridge Group Limited would contact you for additional consent.

Will we share your information with anyone else?
We may pass your personal data on to third-party service providers contracted to Castlebridge Group Limited in the course of dealing with you. Any third parties that we may share your data with are obliged to keep your details securely, and to use them only to fulfil the service they provide you on our behalf. When they no longer need your data to fulfil this service, they will dispose of the details in line with Castlebridge Group Limited’s procedures.

In the event that any such third-party is outside of the European Union or the islands of Guernsey or Jersey, Castlebridge Group Limited will contact you specifically to obtain consent before this occurs.

How will we use your information?
Castlebridge Group Limited will process (collect, store and use) the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavour to keep your information accurate and up to date, and not keep it for longer than is necessary.

How long will we keep your information?
Castlebridge Group Limited is required to retain information in accordance with the law, such as information needed for income tax and audit purposes. How long certain kinds of personal data should be kept may also be governed by specific business-sector requirements and agreed practices. Personal data may be held in addition to these periods depending on individual business needs. After this time, all information will be disposed in line with Castlebridge Group Limited’s procedures.

Access to your information and correction
Castlebridge Group Limited at your request, can confirm what information we hold about you, how it is processed and how long it is retained for. If you would like a copy of some or all of your personal information that we hold, please contact us using the details below. We will require you to confirm your identity and may make small charge for this service.

We want to make sure that your personal details are accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Other Websites
Our website contains links to other websites. This privacy notice only applies to this website so when you link to other websites you should read their own privacy policies/notices.

Castlebridge Group would like to make any visitors or clients aware that information and data on our website may be automatically collected through the standard operation of our internet servers and through the use of “cookies”.

“Cookies” are small text files a Web site can use to recognize repeat users, facilitate the user’s ongoing access to and use of the site and allow a site to track usage behaviour and compile aggregate data that will allow content improvements and targeted advertising.

Cookies are not programs that come onto a system and damage files. Generally, cookies work by assigning a unique number to each customer that has no meaning outside the assigning site. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allow a customer to deny or accept the cookie feature; however, you should note that cookies may be necessary to provide customers with certain features (e.g., customized delivery of information) available on this Web site.

Changes to our privacy notice
We regularly review our privacy notice and any updates will be posted to this web page. This policy notice was last updated in May 2018.

How to contact us
Please contact us if you have any questions about our privacy notice.

Post: Chapel Court, 2 Holly Walk, Lemington Spa, CV32 4YS
Telephone: 01926 567 983